STREAMLINE GUEST SERVICES
WITH HOSPITALITY KIOSKS

Your guests deserve the best, and so does your bottom line.

MEET THE EXPECTATIONS OF YOUR TECHNOLOGY-FORWARD GUESTS



The hospitality industry is one of the most interesting in recent decades, with record year on top of record year. Occupancy levels, ADR, and RevPAR continue to rise, YOY. However, there is increased competition from Online Travel Agents and the Sharing Economy, leading to more price-sensitive and technology-forward customers with enormous buying power. It’s more important than ever to give your customers what they want, when they want it, on their own terms. For example, did you know that a Cornell Hospitality Study has shown that you can have two identical hotels, and one single thing – such as check-in speeds - will affect your customer's satisfaction and retention by up to 47%? Want us to show you how fast you can check in and out on a kiosk?





  • HOSPITALITY PODCAST

    Click here to listen to a podcast with CEO Healey Cypher discussing challenges the hospitality industry is facing, and how digital solutions can provide a competitive cost-saving edge.


  • HOSPITALITY BLOG

    Click here to read our insights into the hospitality industry and how digital solutions can solve challenges head-on.

THE BENEFITS ARE ENDLESS, BUT HERE ARE A FEW


SHORTER LINES

Today more than 88% of consumers expect digital engagement, and the number is increasing. Digital-first customers enjoy skipping traditional lines in favor of dynamic, user-friendly self-service solutions.


INCREASED REVENUE

Most clients see on average 20-30% ticket lift upon adoption of ZIVELO's commercial-grade kiosks. Our human-centered designs have magnetic customer attraction, and large engaging screens help to positively disrupt traffic patterns.

EFFECTIVE UPSELLING

Research shows that customers are more responsive to up-sells when they see large, attractive, highly detailed images, and have the ability to control their order customizations. Plus, a kiosk never forgets to offer limited time offers or up-sells!

CUSTOMER ENGAGEMENT

Offer a new level of service by allowing patrons to customize their shopping experience like never before. Add an endless aisle to every store so shoppers can order merchandise via virtual inventory, allow them to try on merchandise that may be out of stock with an interactive dressing room mirror, and more.

INCREASED ORDER ACCURACY

No matter how well-trained staff is, mistakes happen, which can be costly to your reputation and bottom-line. Ensure customers receive exactly what they order and keep track of valuable user data with digital precision and integration with back of house systems.

LABOR EFFICIENCY

The high ROI and durability of our kiosks increase revenue per employee across your store, allowing valuable personnel to focus less on administrative tasks and more on assisting shoppers during their sales experience.

COMMON USE CASE SOLUTIONS



SELFCHECK-IN



ROOM SERVICE



RESERVATIONS



EMPLOYEE MANAGEMENT



WHICH PRODUCT SET IS RIGHT FOR YOU?



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Whether you need a countertop, floor standing, pole-mounted, or wall-mounted kiosk, or outdoor solutions, our product line is custom designed for successful deployment in any automotive or transportation environment.





A TOTAL SOLUTION FROM ONE TRUSTED PARTNER


There’s a reason why we’re the full-service kiosk partner for some of the biggest brands in the world. (Well actually, quite a few.) Our experience successfully deploying tens of thousands of kiosks across multiple key industries allows us to keep our clients safe, and exceed their business goals.


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SOPHISTICATED HARDWARE

 

 

A robust product line developed and adapted by ZIVELO’s industrial design and engineering teams for longevity, modularity, and flexibility to meet customer brand requirements.

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INTELLIGENT SOFTWARE

 

 

Whether you already have software, or need something custom built, we have you covered! Our software platform is purpose-built, specifically for public computing environments.


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COMPLETE SERVICES

 

 

Program management methods and a curated ecosystem of services providers familiar with the product line who are already managing tens of thousands of ZIVELO products out in the field.


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FLEXIBLE FINANCING

 

 

ZIVELO has teamed up with the nation’s largest private, independent finance company, to provide affordable monthly financing options for our customers.


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