A TOTAL SOLUTION FROM ONE TRUSTED PARTNER

There’s a reason why we’re the full-service kiosk partner for some of the biggest brands in the world. (Well actually, quite a few.) Our experience successfully deploying tens of thousands of kiosks across multiple key industries allows us to keep our clients safe, and exceed their business goals.

SOPHISTICATED HARDWARE

A robust product line developed and adapted by ZIVELO’s industrial design and engineering teams for longevity, modularity, and flexibility to meet customer brand requirements.

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INTELLIGENT SOFTWARE

Whether you already have software, or need something custom built, we have you covered! Our software platform is purpose-built, specifically for public computing environments.

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COMPLETE SERVICES

Program management methods and a curated ecosystem of services providers familiar with the product line who are already managing tens of thousands of ZIVELO products out in the field.

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FLEXIBLE FINANCING

ZIVELO has teamed up with the nation’s largest private, independent finance company, to provide affordable monthly financing options for our customers.

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THE BENEFITS ARE ENDLESS, BUT HERE ARE A FEW

UP TO 30% TICKET LIFT

Most clients see on average 20-30% ticket lift upon adoption of ZIVELO's commercial-grade kiosks. Our human-centered designs have magnetic customer attraction and large engaging screens which help to positively disrupt traffic patterns.

EFFECTIVE UPSELLING

Research shows that customers are more responsive to up-sells when they see large, attractive, highly detailed images, coupled with the ability to control their order customizations. Plus, a kiosk never forgets to upsell or offer LTO's!

LABOR EFFICIENCY

The high ROI and durability of our kiosks increase revenue per employee across your store, allowing you to shift valuable personnel to other areas of the business such as order fulfillment, customer service, or customer engagement.

CUSTOMER ENGAGEMENT

Offer a new level of service by allowing patrons to fully customize their shopping experience. Add an endless aisle to every store, so shoppers can order merchandise via virtual inventory, allow them to try on out of stock merchandise with an interactive dressing room mirror, and so much more.

INCREASED ORDER ACCURACY

No matter how well-trained staff is, mistakes happen, which can prove costly to your reputation and bottom-line. Ensure customers receive exactly what they order and keep track of valuable user data with back of house digital precision and integration.

70% DECREASE IN THROUGHPUT TIMES

Today more than 88% of consumers (and growing) expect digital engagement. Digital-first customers enjoy skipping traditional lines in favor of dynamic, user-friendly self-service solutions, and our clients have seen up to a 70% decrease in throughput times.

POWERFUL SOLUTIONS FOR ANY USE CASE

Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Food Order

THE CHALLENGE:

You need to stay digitally competitive, counteract rising overhead costs, shorten lines, improve customer service, and increase your revenue.

THE SOLUTION:

ZIVELO clients see ROI in months, up to 30% ticket lift, as much as 3X decrease in throughput times, high customer retention, and huge savings in administration: after all, a kiosk never calls in sick and always remembers to upsell.
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Self Check-in

THE CHALLENGE:

With a tight labor market and increasing minimum wage, it can be hard to find and retain staff for routine check-in tasks, and long lines and wait times can be an issue.

THE SOLUTION:

A kiosk can easily walk clients through the self-service check-in process while increasing throughput, decreasing wait times, and allowing you to shift your valuable staff’s focus to more valuable areas of the business.
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Wayfinding

THE CHALLENGE:

Old-fashioned printed wayfinding signs are hard to use, come with heavy re-print costs when updates need to be made, and don’t produce lead-captures or advertisement revenue.

THE SOLUTION:

A digital wayfinding kiosk takes average time to use down 67% which decreases lines and frustration, engages 15% of passersby within 3 feet, leads to 25% lead capture when people push directions to their phones, and allows you to place and collect revenue from digital ads.
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Ticketing

THE CHALLENGE:

Your customers expect digital self-service options, are tired of waiting in line, and it’s hard to retain staff for low-level positions.

THE SOLUTION:

Ticketing kiosks increase throughput, decrease line times by up to 70%, and help you stay competitive in the digital age. Plus, when not in use you can collect advertisement revenue from the kiosks!
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Virtual Banking

THE CHALLENGE:

Consumers will always need to visit physical bank branches, yet the number of physical locations continues to decline, bank hours remain inconvenient, and staffing specialists is expensive.

THE SOLUTION:

The Virtual Banking Expert allows clients to connect with live, remote professionals that can handle a wide variety of complex services from one centralized location. These can also be placed in non-traditional locations with hours more convenient to consumers.
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Telehealth

THE CHALLENGE:

Most healthcare providers are plagued with inefficient wait times and check-in processes, and some patients can’t easily make it in for appointments due to socioeconomic or mobility challenges.

THE SOLUTION:

Telehealth kiosk streamline routine services such as insurance and ID scanning and self-check-in, help offices collect invoices 15% faster by providing on-site reminders, and offer unique remote telehealth services outside of the traditional doctor’s office.
Food Order

Self Check-In

Wayfinding

Ticketing

Virtual Banking

Telehealth

Endless Aisle

Endless Aisle

THE CHALLENGE:

Online competition, long lines, deteriorating customer service, and it’s expensive to hire and retain staff for routine tasks. Plus did you know 48% of clients will walk out of your store if the item they want is out of stock if they aren’t offered help?

THE SOLUTION:

A retail kiosk adds an endless aisle to any environment, regardless of footprint, allowing your customers to browse additional inventory, self-check-out, schedule delivery or BOPIS, price-check, and more, empowering you to shift your employees to more valuable tasks.

OUR CLIENTS LOVE US

"ZIVELO has provided McDonald’s USA with Self-Order Kiosks since 2015. ZIVELO has been, and continues to be, a good business partner to McDonald’s in our deployment of Self-Order Kiosks in the US." - McDonald's USA

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