-
Food Order
THE CHALLENGE:
You need to stay digitally competitive, counteract rising overhead costs, shorten lines, improve customer service, and increase your revenue.
THE SOLUTION:
ZIVELO clients see ROI in months, up to 30% ticket lift, as much as 3X decrease in throughput times, high customer retention, and huge savings in administration: after all, a kiosk never calls in sick and always remembers to upsell.
-
Self Check-in
THE CHALLENGE:
With a tight labor market and increasing minimum wage, it can be hard to find and retain staff for routine check-in tasks, and long lines and wait times can be an issue.
THE SOLUTION:
A kiosk can easily walk clients through the self-service check-in process while increasing throughput, decreasing wait times, and allowing you to shift your valuable staff’s focus to more valuable areas of the business.
-
Wayfinding
THE CHALLENGE:
Old-fashioned printed wayfinding signs are hard to use, come with heavy re-print costs when updates need to be made, and don’t produce lead-captures or advertisement revenue.
THE SOLUTION:
A digital wayfinding kiosk takes average time to use down 67% which decreases lines and frustration, engages 15% of passersby within 3 feet, leads to 25% lead capture when people push directions to their phones, and allows you to place and collect revenue from digital ads.
-
Ticketing
THE CHALLENGE:
Your customers expect digital self-service options, are tired of waiting in line, and it’s hard to retain staff for low-level positions.
THE SOLUTION:
Ticketing kiosks increase throughput, decrease line times by up to 70%, and help you stay competitive in the digital age. Plus, when not in use you can collect advertisement revenue from the kiosks!
-
Virtual Banking
THE CHALLENGE:
Consumers will always need to visit physical bank branches, yet the number of physical locations continues to decline, bank hours remain inconvenient, and staffing specialists is expensive.
THE SOLUTION:
The Virtual Banking Expert allows clients to connect with live, remote professionals that can handle a wide variety of complex services from one centralized location. These can also be placed in non-traditional locations with hours more convenient to consumers.
-
Telehealth
THE CHALLENGE:
Most healthcare providers are plagued with inefficient wait times and check-in processes, and some patients can’t easily make it in for appointments due to socioeconomic or mobility challenges.
THE SOLUTION:
Telehealth kiosk streamline routine services such as insurance and ID scanning and self-check-in, help offices collect invoices 15% faster by providing on-site reminders, and offer unique remote telehealth services outside of the traditional doctor’s office.
-
Endless Aisle
THE CHALLENGE:
Online competition, long lines, deteriorating customer service, and it’s expensive to hire and retain staff for routine tasks. Plus did you know 48% of clients will walk out of your store if the item they want is out of stock if they aren’t offered help?
THE SOLUTION:
A retail kiosk adds an endless aisle to any environment, regardless of footprint, allowing your customers to browse additional inventory, self-check-out, schedule delivery or BOPIS, price-check, and more, empowering you to shift your employees to more valuable tasks.